For UK care homes, home care & healthcare providers

Every incident logged is a patient protected.

Hoists and transfers, sharps, wet floors, aggression, and staff working alone in other people's homes at seven in the morning. jobsafe gives carers, nurses and support workers a sixty-second way to record accidents and near misses — photographed, GPS-anchored and timestamped — so when an inspector, a commissioner or an insurer asks what happened, you answer in seconds rather than scrambles.

Good governance is
an evidence test.

Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 requires providers to keep accurate, complete and contemporaneous records, and to assess, monitor and mitigate risks to health and safety. The Health and Safety at Work etc. Act 1974 asks the same of you for your staff. Both are evidence questions: a dated, geotagged, immutable reporting trail demonstrates your system — good intentions only describe it.

Regulation 17 is the England wording. The Care Inspectorate, Care Inspectorate Wales and RQIA ask the same question in their own.

Four moments every provider recognises

Care work is physical, unpredictable and often done alone or at three in the morning, by people who move between homes, rounds and rotas. When something goes wrong, the record you kept is the difference.

An inspector asks for six months of incidents. How long does the answer take?

Every report lives in one place — searchable, timestamped and ready in seconds, not “bear with us” while somebody hunts for the accident book in the office drawer.

A transfer goes wrong and a carer’s back goes with it. What happens next?

The carer logs it where it happened, with photos, location and time attached — while the facts are still facts and not a memory of a busy shift.

The fall happened on nights. The write-up happens when someone gets a minute.

A report reconstructed three days later from a handover note protects nobody. jobsafe captures it on the shift, on the spot, in under a minute.

An agency carer had a near miss on a Friday visit. You hear about it on Monday.

Real-time alerts notify the office the moment a report is submitted — employed, bank or agency, whichever home or postcode they are working in.

Win the contract. Keep the cover.
Pass the inspection.

Providers rarely lose a framework place on price alone. They lose it on evidence they couldn't produce in time.

Insurance renewals

An active, dated reporting history shows an employers’ liability underwriter a provider that manages its risk rather than one that hopes. Walk in with evidence, not assurances.

Commissioners and frameworks

Local authorities, integrated care boards and private clients increasingly ask for proof of a working safety management system before a provider joins the list. Producing your reporting record quickly is the ticket to bigger contracts.

The day the inspector asks

If a CQC inspector or an HSE officer asks what happened and what you did about it, the answer is already written — timestamped, geotagged and in order. See our plain-English guide to RIDDOR reporting duties.

RIDDOR reporting, explained in plain English →Lone worker safety, for staff on community rounds →

Not sure where your gaps are? Start free.

The jobsafe site reporting toolkit is free for UK employers: a ready-to-use incident and near-miss report template, the RIDDOR decision flowchart, and near-miss triage — no obligation, no jargon.

Get the free toolkit

Pricing

Simple, transparent pricing — one price per licence

No feature tiers. No hidden extras. Every team gets the full platform — incident reporting, analytics, offline mode, audit trail, and HSSE compliance tools included.

£3.00per licence / mo

Up to 500 licences

For teams of up to 500 users. Full access to every jobsafe feature from day one.

Everything included:

  • Unlimited incident reports
  • Dashboard analytics
  • Offline mode & GPS tagging
  • Photo, video & voice attachments
  • Real-time supervisor alerts
  • Full audit trail
  • HSSE compliance tools
  • Email support
Most Popular
£2.75per licence / mo

500–1,000 licences

For teams of 500–1,000 users. Same full feature set at a better per-licence rate.

Everything included:

  • Unlimited incident reports
  • Dashboard analytics
  • Offline mode & GPS tagging
  • Photo, video & voice attachments
  • Real-time supervisor alerts
  • Full audit trail
  • HSSE compliance tools
  • Email support
Contact us

1,000+ licences

For organisations with 1,000+ users. Dedicated support, SLA guarantees, and a tailored rollout for your organisation.

Everything included, plus:

  • Unlimited incident reports
  • Dashboard analytics
  • Offline mode & GPS tagging
  • Photo, video & voice attachments
  • Real-time supervisor alerts
  • Full audit trail
  • HSSE compliance tools
  • Email support
  • Dedicated account manager
  • Custom SLA guarantee
  • GDPR data processing agreement
  • Priority support

14-day free trial. No credit card required.

Not sure which tier fits? Book a demo (opens in a new tab) and we will size it with you.

FAQ

Frequently Asked Questions

Straight answers for care and healthcare providers weighing up jobsafe.

No, and it does not pretend to be. jobsafe is workplace health and safety reporting: accidents, near misses and hazards affecting the people doing the work and the people around them. It sits alongside your clinical governance and patient-safety arrangements rather than replacing them, and it does not submit to national patient-safety services on your behalf. What it does is give you a fast, evidenced, timestamped record of what actually happened on site.

No — and it shouldn’t. Your risk assessments and care plans set out how work should be done safely; jobsafe is the reporting layer that tells you whether those controls are actually holding. Every incident and near miss your staff capture is feedback on a specific task, building, round or piece of equipment, so you know which assessment to revisit before the next shift rather than after an injury.

Yes. jobsafe is licensed per user, so employed, bank and agency staff all report through the same app, and every report automatically carries who, where and when. The dashboard breaks reports down by site, so a provider running several homes or branches sees each location — and the whole picture — in one place.

It gives your responsible person what RIDDOR decisions depend on: a fast, dated record of what happened, with the evidence attached. Reports are timestamped and geotagged at the point of capture, so the timeline is already in front of you when you are deciding whether something is reportable and by when. Submitting to the HSE remains your decision — our free toolkit includes a RIDDOR decision flowchart to make it a quick one.

The mobile app stores reports locally and syncs to the cloud as soon as connectivity returns. Community and domiciliary staff can capture incidents in flats, lifts, rural properties and basements with no coverage at all, without losing a single record.

Media is stored under UK GDPR — encrypted in transit and at rest on AWS, with a data processing agreement available on request. What goes into a report remains your call and your policy: for most incidents the evidence that matters is the hazard rather than the person — the wet floor, the failed hoist sling, the damaged bed rail — and your staff should be told to record it that way.

Yes. Every report is timestamped, immutable and exportable, with its photos, video and voice notes permanently linked to the record — so you hand over an evidenced account rather than a reconstruction.

Most teams are live within 30 minutes. There’s no installation, no hardware and no IT involvement: create an account, invite your staff by email, and you’re reporting. Onboarding guides and short video lessons in the academy get carers, nurses and support workers confident from day one.

The full product, free for 14 days, with no credit card required. Set it up across one home or one community round, capture some real reports, and see exactly what jobsafe would show an inspector, a commissioner or an insurer about your service before you pay a penny.

Evidence, not recollection.

Book 30 minutes and we will show you exactly what jobsafe would put in front of an inspector, a commissioner or an insurer about your service today.

From £3.00 per licence per month. 14-day free trial. No credit card required.

Or call 0333 8000 883.