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RIDDOR is changingRead the briefing

For UK care homes, home care and healthcare providers

Health and safety software for care homes and healthcare

Every shift, every incident, on the record.

Hoists and transfers, sharps, wet floors, aggression, and staff working alone in other people’s homes at seven in the morning. jobsafe gives carers, nurses and support workers a fast way to record accidents and near misses, photographed, GPS-anchored and timestamped, so when an inspector, a commissioner or an insurer asks what happened, you answer in seconds rather than scrambles.

  • Built for UK care and clinical teams
  • Works offline on home visits
  • Staff safety, not patient records

Regulation 17

Good governance is an evidence test.

Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 requires providers to keep accurate, complete and contemporaneous records, and to assess, monitor and mitigate risks to health and safety.

The Health and Safety at Work etc. Act 1974 asks the same of you for your staff. Both are evidence questions: a dated, geotagged reporting trail demonstrates your system; good intentions only describe it.

Regulation 17 is the England wording. The Care Inspectorate, Care Inspectorate Wales and RQIA ask the same question in their own.

On shift

Four moments every provider recognises

Care work is physical, unpredictable and often done alone or at three in the morning, by people who move between homes, rounds and rotas. When something goes wrong, the record you kept is the difference.

  1. 01

    An inspector asks for six months of incidents. How long does the answer take?

    Every report lives in one place, searchable, timestamped and ready in seconds, not “bear with us” while somebody hunts for the accident book in the office drawer.

  2. 02

    A transfer goes wrong and a carer’s back goes with it. What happens next?

    The carer logs it where it happened, with photos, location and time attached, while the facts are still facts and not a memory of a busy shift.

  3. 03

    The fall happened on nights. The write-up happens when someone gets a minute.

    A report reconstructed three days later from a handover note protects nobody. jobsafe captures it on the shift, on the spot.

  4. 04

    An agency carer had a near miss on a Friday visit. You hear about it on Monday.

    Real-time alerts notify the office the moment a report is submitted: employed, bank or agency, whichever home or postcode they are working in.

Staff safety, not patient records

Record the hazard, not the person

For most incidents the evidence that matters is the hazard rather than the person: the wet floor, the failed hoist sling, the damaged bed rail. What goes into a report remains your call and your policy.

  • Stored in the UKMedia is stored under UK GDPR, encrypted in transit and at rest on UK-based AWS, with a data processing agreement available on request.
  • Employed, bank and agencyLicensed per user, so everyone reports through the same app, and every report automatically carries who, where and when.
  • Every home and branchThe dashboard breaks reports down by site, so a provider running several homes or branches sees each location, and the whole picture, in one place.
app.jobsafe.cloud
jobsafe incident register: reports in view, open and investigating, awaiting sign-off and RIDDOR notifications due, with a table of numbered reports by category, site, severity and status.
Every report, filterable by status, severity, site and RIDDOR state.

Why the record matters

Win the contract. Keep the cover. Pass the inspection.

Providers rarely lose a framework place on price alone. They lose it on evidence they could not produce in time.

Insurance renewals

An active, dated reporting history shows an employers’ liability underwriter a provider that manages its risk rather than one that hopes. Walk in with evidence, not assurances.

Commissioners and frameworks

Local authorities, integrated care boards and private clients increasingly ask for proof of a working safety management system before a provider joins the list. Producing your reporting record quickly is the ticket to bigger contracts.

The day the inspector asks

If a CQC inspector or an HSE officer asks what happened and what you did about it, the answer is already written: timestamped, geotagged and in order.

Free toolkit

Not sure where your gaps are? Start free.

The jobsafe site reporting toolkit is free for UK employers: a ready-to-use incident and near-miss report template, the RIDDOR decision flowchart, and near-miss triage. No obligation, no jargon.

The cover of the site incident and near-miss reporting toolkit
The RIDDOR decision flowchart page from the toolkit
The near-miss triage page from the toolkit

Pricing

Three plans, quoted for your team.

Priced per user per month, in pounds. Book a demo and we quote for your team size on the call, with VAT shown on the quote.

How many people will use it?

Essentials

Get incidents off paper: report from any phone, triage RIDDOR and close out the actions.

/ 12core modules5 of 12 core modules

Quoted on a demo

Per user per month, in pounds, with VAT shown on the quote.

Features

Essentials includes:

  • Incident and near-miss reporting
  • RIDDOR triage and register
  • Investigations (ICAM)
  • Corrective actions
  • Dashboards
  • SOS
  • Sites and people

Professional

Fits 26-250 people

The whole platform on one record: risk, permits, fleet, training and documents beside your incidents.

/ 12core modules12 of 12 core modules

Quoted on a demo

Per user per month, in pounds, with VAT shown on the quote.

Features

Everything in Essentials, plus:

  • Risk assessments and bowtie
  • Permits to work
  • Fleet and plant
  • Training and competence
  • Document control
  • Checklists and inspectionsExpanding
  • ContractorsExpanding

Enterprise

Everything in Professional, with onboarding for your teams, invoicing and BACS, and SLAs.

/ 12core modules12 of 12 core modules

A bespoke quote

Quoted in pounds, with VAT shown on the quote.

Features

Everything in Professional, plus:

  • Onboarding
  • Invoicing and BACS
  • SLAs

Every tier

Offline in every moduleHosted in LondonCSV export from every registerSix role levels

No call needed:Start free trial (opens in new tab)

14-day free trial. A payment card is taken at sign-up.

FAQ

Frequently asked questions

Straight answers for care and healthcare providers weighing up jobsafe.

Still asking?

Bring the question to a 30-minute demo, or email us.

sales@jobsafe.cloud

No, and it does not pretend to be. jobsafe is workplace health and safety reporting: accidents, near misses and hazards affecting the people doing the work and the people around them. It sits alongside your clinical governance and patient-safety arrangements rather than replacing them, and it does not submit to national patient-safety services on your behalf. What it does is give you a fast, evidenced, timestamped record of what actually happened on site.

Evidence, not recollection.

Book 30 minutes and we will show you what jobsafe would put in front of an inspector, a commissioner or an insurer.

app.jobsafe.cloud