Can another customer see our records?

No. Each organisation is walled off by row-level security in the database and has its own private file storage. A query from one organisation cannot return another’s rows.

Can we get everything out?

Yes. Every register exports to CSV, so your records are yours to take at any time.

What happens when a record is deleted?

Deletes are soft: the record is marked deleted and kept, so an audit can still see what was there and who removed it.

Do you have a data processing agreement?

Yes, on request from support@jobsafe.cloud. The sub-processors are listed in the privacy notice.

Security and hosting

Your safety records stay in the UK

UK hosted health and safety software: where jobsafe keeps your records, who inside your organisation can see what, and how you get it all out.

Book a demo What you can ask for

Where the data lives

Region: London (Supabase on AWS eu-west-2)
Separation: Row-level security per organisation
Files: A private bucket per organisation
Access: Six role levels, contractor included
Export: CSV from every register

Where the data lives

London, and nowhere else

The London region

London region (Supabase on AWS eu-west-2). Storage and processing by jobsafe stay in the UK.

Each organisation walled off

Row-level security in the database: a query from your organisation can only ever return your organisation’s rows.

Private file storage

Photos, videos and PDFs sit in a private bucket per organisation, served only to signed-in members of it.

Data is encrypted in transit (TLS) and at rest by the hosting provider, which also takes the backups. The exact encryption and backup terms are those of the hosting plan; ask for the current statement before relying on it.

Access

Six role levels, and a history on every record

Who can open, edit, approve and close is decided by role, not by asking nicely. The six levels:

01Admin
02HSSE manager
03Site manager
04Supervisor
05Operative
06Contractor

Contractor is a role level of its own, so a contractor sees the permit and the site they are on, not your registers.

Per-record history

Who changed what and when, on every record.

Soft deletes

Nothing vanishes; a deleted record is marked and kept.

Roles and multi-site

Sites and depots with their own people; role decides what each sees.

CSV export

Every register exports, with the filters you applied.

Certifications

Only what is held

This page lists a certification only once it is held. None is listed today; that line changes the day one is.

Ask support@jobsafe.cloud for the current position, and for a security questionnaire to be completed.

Documents

What you can ask for, and where it is

Data processing agreement

On request from support@jobsafe.cloud.

Email us

Sub-processors

Listed in the privacy notice.

Read it

Privacy notice

What is collected, why, and for how long.

Read it

Security contact

Report a concern to support@jobsafe.cloud.

Email us

FAQ

Frequently asked questions

The questions an IT lead asks before sign-off.

Still asking?

Bring the question to a 30-minute demo, or email us.

sales@jobsafe.cloud

In the London region (Supabase on AWS eu-west-2). It does not leave the UK region for storage or processing by jobsafe.

Bring your IT lead to the demo.

Thirty minutes, and we will answer the security questionnaire on the call.

Book a demo How the demo works

app.jobsafe.cloud

Your safety records stay in the UKYour safety records stay in the UK

London, and nowhere elseLondon, and nowhere else

Six role levels, and a history on every recordSix role levels, and a history on every record

Only what is heldOnly what is held

What you can ask for, and where it isWhat you can ask for, and where it is

Frequently asked questionsFrequently asked questions

01Where exactly is our data?

02Can another customer see our records?

03Can we get everything out?

04What happens when a record is deleted?

05Do you have a data processing agreement?

Bring your IT lead to the demo.Bring your IT lead to the demo.