1. Who we are
Jobmate Ltd is the data controller for personal data collected through this website. We are a company registered in England and Wales, based at 86 Tettenhall Road, Wolverhampton WV1 4TF, United Kingdom. Questions about this notice, or about your data, go to support@jobsafe.cloud.
When a customer uses the jobsafe app to record incidents, the customer is the data controller for that content and Jobmate Ltd is the data processor. That relationship is governed by our terms and conditions and, on request, a data processing agreement.
2. What this notice covers
This notice covers the marketing website at www.jobsafe.cloud: visiting it, reading it, using the chat widget, joining the newsletter, downloading the free toolkit, booking a demo and starting a subscription. The jobsafe app and its sign-up pages carry their own terms.
3. What we collect, why, and on what basis
Visiting the site
Our hosting provider records the technical information any web server needs to deliver a page: your IP address, the page requested, the time, and your browser type. We use this to run the site securely and to diagnose faults (legitimate interests). We do not use it to identify you.
Analytics
With your consent, we use Google Analytics 4 to see which pages are read and how visitors move through the site, and Vercel Speed Insights to measure how fast pages load. Neither loads until you allow analytics cookies through the consent banner. IP addresses are anonymised. You can withdraw consent at any time from “Cookie settings” in the footer, and our cookie notice lists every cookie and script.
The chat widget
The assistant in the corner of every page runs entirely in your browser. It answers from a fixed set of questions on this site, sends nothing to us or to any third party, and stores nothing on your device.
Newsletter
If you join the weekly briefing we collect your email address and pass it to Brevo, the email service that sends the newsletter. The basis is your consent; every email carries an unsubscribe link and unsubscribing removes you from the list.
The free toolkit
To download the toolkit we ask for your name, work email, company and phone number, and record when and from which page you downloaded it (including any campaign tags in the link). We use this to deliver the toolkit and to follow up about jobsafe, which is our legitimate interest as a business-to-business supplier; you can object at any time and we will stop. If you tick the box asking for occasional safety emails we send them on the basis of your consent. Lead details are passed to our sales team and to the customer relationship management system we use to work them.
Booking a demo
“Book a demo” opens Calendly in a new tab. The details you enter there are collected by Calendly under its own privacy notice and shared with us so we can hold the call.
Signing up and billing
Subscriptions are managed by Chargebee. Card and payment details are entered into and held by Chargebee and its payment partners; they never touch our servers. We keep the records we need to account for tax and VAT on every transaction (legal obligation) and to run your subscription (contract).
Emailing or phoning us
If you contact support@jobsafe.cloud, sales, or the office number, we keep the correspondence for as long as we need it to deal with your enquiry and any follow-up (legitimate interests).
5. How long we keep it
- Server logs: for as long as needed to keep the site secure and diagnose faults, then deleted.
- Analytics data: as set by the consent you gave; the cookies themselves expire as listed in the cookie notice.
- Newsletter: until you unsubscribe, after which your address is removed from the list.
- Toolkit and demo leads: for as long as we are in contact about jobsafe, then reviewed and deleted when no longer needed.
- Billing records: for the period tax law requires.
- Your consent choice: one cookie, for 6 months.
6. Your rights
Under the UK GDPR you can ask us to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased where there is no good reason for us to keep it;
- restrict or object to our processing, including any direct marketing;
- receive the data you gave us in a portable format;
- withdraw consent at any time where consent is the basis we rely on, without affecting what was done before.
Email support@jobsafe.cloudand we will respond within one month. If you are unhappy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk.
8. Security
Customer data in the jobsafe app is held in UK-based Amazon Web Services infrastructure, encrypted in transit and at rest, and backed up automatically. Access is limited to the people who need it to run the service.
9. Children
This website and the jobsafe app are for businesses and their staff. We do not knowingly collect data from anyone under 16.
10. Changes to this notice
We will update this notice when our processing changes and show the date at the top. The previous version was dated January 2024.